Customers

Below please find some testimonials of ASSD customers as well as case studies and press releases concerning ASSD Hotel and Hostel Software.

We would love to hear YOUR opinion as well – please contact our communications department : 

Claudia Stolz – c.stolz@assd.com or +49-89-4448936-6.

We are looking forward to your statement!


Case study on a&o Hostel’s switch to the web-based ASSD Hospitality Cloud 3.0

Link to the pdf: Case Study – a&o Hostel’s migration to the web-based ASSD PMS3

Oliver Winter, a&o Hostels: ASSD has provided us with comprehensive support right from the beginning and has assisted us in setting up a reliable infrastructure that ensures our daily work. ASSD handles our change requests, requirements and queries faster and more reliably than I have ever experienced otherwise in the IT sector.

Case Study about the launch of the ASSD Hospitality Cloud 3.0 at the aletto hotel Potsdamer Platz and the aletto hotel Kudamm.

Link to the PDF: Case Study – launch of ASSD Hospitality Cloud 3.0 at aletto hotels

Razvan Lates, aletto Hotels: We have tested quite a number of PMS and can truthfully say that ASSD has the best group features of all. That starts with the general display of the booking process and goes on with the precise consideration of special group requirements as well as many additional specific features.

Nizar Rokbani, Schulz Hotels: Schulz Hotels stand for a new generation of hotels that appeal to an enormously broad range of target groups. This very specific situation needs a very specific booking system. That’s why we chose the exeptionally flexible and reliable software from ASSD. Besides, I have been working very closely with Andreas Stolz (CEO ASSD GmbH) for many years. The relationship we have built on trust and confidence is an invaluable asset.

Rob Howard, YHA England and Wales: YHA has been an ASSD customer for well over a decade, I have seen them grow as a company as we have grown. Whoever we deal with is always helpful and wants to find solutions to our problems (no matter how impossible our request might be!). This ranges from the programmers to the Executive Director; there are not many companies where even the owner is happy to speak directly with you. This relationship makes me feel valued and that YHA’s success is as important to ASSD as it is to us.

Karin Kolisch, Deutsches Jugendherbergswerk: The German Youth Hostel Association has enjoyed a successful partnership with ASSD software for many years. A few attributes that we spontaneously associate with ASSD are: unbureaucratic, flexible solutions, friendly, honest communication and a productive, healthy relationship. We also greatly appreciate the expertise and extensive experience of the ASSD team. Our cooperation with ASSD is marked by an effective mutuality.

Jaeger’s Hostel Munich with its central location has over 300 Check-ins daily, we are glad  to have ASSD software supporting us, it is easy to work with, fast and even complex reservations are straightforward to manage.

mittendrin, edition 1/2012, page 18: Magdeburg – Countless advantages thanks to ASSD. After comparison and testing of functionality, usability, initial and current costs as well as the progressivity of four relevant booking systems (ASSD, iFaktor, SIHOT, ORKAplus) the decision was clearly made in favor of ASSD.

DJH Landesverband Sachsen-Anhalt – review

Mamad Rahbari, Vienna City Hostel: I have been working with ASSD for many years (in two different hostels) and I am a 100 % fan of the software. I would particularly like to point out the system’s flexibility and the countless customisation possibilities. Throughout the last 25 years I have been working in different companys with different booking and accounting systems but I have never come accross a system like the ASSD in which I can customise so many different settings to reach an optimal occupancy. I can in good faith recommend the ASSD Software.

Alexander Hilpert, Industriepalast Hostel: Since it’s opening in 2010, the Industriepalast Hostel in Berlin has been working successfully with ASSD Software. All important features of the system are easy to operate and need only short training. The software also runs very stable and without problems as a multi client system. The ASSD Channel Manager connects us comfortably with all major booking channels. On top, ASSD offers a great variety of evaluation options that are vital for success monitoring and management of our hostels. All in all a coherent system that is tailored to the specific needs of hostels. We are looking forward to further successful cooperation!

Elmar Nyhuis, Hostel Köln: At the HOSTEL KÖLN (COLOGNE) we are very happy with the ASSD Software. The daily work with all relevant tasks goes easily and uncomplicated within the ASSD system. We would particularly like to point out the great suppport by Thomas Hussain who is available at any time. He always knows answers to our queries and finds solutions for our issues.

  • CITYHOSTEL BERLIN (closed) – Glinkastraße 5 – 10117 Berlin

Alexander Dolle-Koch, Cityhostel Berlin: I have been working with ASSD in various hostels for many years. In my opinion, there is no better software system tailored for the hostel market. Even if there are issues,  support and help at ASSD is rapid and uncomplicated. Especially ASSD’s Channel Manager makes our daily work a lot easier.